​Challenge  

UX workflows at key friction points - stakeholder alignment, research synthesis, content quality, and rapid prototyping - relied on manual effort that slowed delivery and introduced ambiguity between discovery and execution.

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Approach

I identified three discrete workflow gaps across the product development lifecycle and designed AI-assisted solutions for each, moving from personal productivity toward systemic impact:

• Rapid Prototyping (Discovery, Prototyping)
  Converted post-stakeholder discussion notes into interactive HTML prototypes within hours using Kiro, giving cross-functional teams a concrete visual reference point immediately after discovery sessions.

• Kiro Enterprise AI Kit (Enablement)
  Identified the missing UX voice in Delta's Kiro Enterprise AI Starter Kit within days of its launch. Contributed three components across two days — no leadership mandate, cross-org extensible by design. DX team confirmed dotcom and mobile teams had already been requesting exactly this coverage.

• Usability Testing Synthesis (Research)
  Designed a structured usability research synthesis workflow - running consistent-script session transcripts through AI prompts and returning output to the facilitating researcher for validation.

 

​Outcomes

• Rapid prototyping workflow reduced the gap between stakeholder discussion and shared visual alignment from days to hours.

• UX heuristic files extended enterprise AI kit coverage to include UX-informed behavior guidance, available to all teams adopting Kiro.

• Research synthesis workflow reduced manual analysis time from 6 hours to 2 hours while maintaining validity through consistent scripting and facilitator review.​

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Growth Opportunity

The prototyping workflow produced valuable alignment artifacts but relied on individual initiative rather than a shared team practice. A natural next step would be formalizing the workflow — prompt templates, a capture format, output conventions — so it scales beyond one practitioner and becomes a repeatable team asset.