67% faster research synthesis. Prototype turnaround from days to hours. Built into shared workflows.

Squad feature delivery predictability from 55% to 100%. Adopted organically across three squads. No mandate required.

Three independently-owned touchpoints unified under one direction. Templated approach recommended for long-term consistency.

50% project scope reduction from usability testing findings. A testing framework teams own and run without UX in the room.

Three Fortune 500 enterprise engagements: Cargill, Ecolab, and Entegris — at SAP's first US AppHaus Network partner.

A multi-step comparison wizard supporting both authenticated and unauthenticated guest paths.

Research with company-vehicle drivers shaped two shipped features addressing their highest-frequency friction points. Consolidated a fragmented post-acquisition toolset into one driver-facing app.

Six-step flow replacing a fragmented legacy tool. Four moderated sessions with real fleet clients. Sixteen fixes traced to one root cause.

Shipped across 400+ Connected Home stores on time. The guided wizard on bestbuy.com today is a direct descendant.

A unified design platform across 12 regulated online financial application flows — built with a template reuse model that reduced cost across every release that followed.