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Senior UX Practitioner · 15+ Years

Designing digital products that hold up.

Fifteen-plus years designing B2B and B2C products across aviation, financial services, and enterprise platforms — work built to survive compliance guardrails and engineering review, not just a portfolio review.

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How I work

Four commitments that shape every engagement, from discovery through hand-off.

01

I frame the problem before jumping to solutions

The right question, asked early, saves months of building the wrong thing well.

02

I research before I recommend

Conviction is earned from evidence, not asserted from experience alone.

03

I build with stakeholders, not for them

Shared ownership is what gets a design through engineering, legal, and launch intact.

04

I test with real users, not assumptions

Assumptions are cheap to hold and expensive to ship. I check both.

01

I frame the problem before jumping to solutions

The right question, asked early, saves months of building the wrong thing well.

02

I research before I recommend

Conviction is earned from evidence, not asserted from experience alone.

03

I build with stakeholders, not for them

Shared ownership is what gets a design through engineering, legal, and launch intact.

04

I test with real users, not assumptions

Assumptions are cheap to hold and expensive to ship. I check both.

Featured case study

Delta Pre-Select Meal Experience case study preview
Delta Air Lines

Pre-Select Meal Experience

I spotted a gap beyond the original ask and proposed the fix. Product signed off, Omnichannel built it into production. Three independently-owned touchpoints, one direction.

Read case study →

Let's build something that holds up.